By Sonal Finn
Friday March 18, 2011
A hot topic that’s prompted you guys to get in touch with us is the filter that we apply when you try to access some websites though your phone.
All mobile operators are obliged under the Mobile Content Code to offer a filter designed to protect anyone under 18 from accessing age sensitive sites on their phones. But the filter can sometimes be quite black and white, and because more and more of you have chosen to use your mobiles to get online, it’s become clear that we’ve needed to revisit our approach.
Our filter has sometimes restricted more than just the adult content sites it was designed to block; it has limited access to some sites you might use everyday, like some forums, gambling websites (including The National Lottery website) and magazines that were seen to contain age sensitive content. We know this has frustrated many of you.
Having listened to your feedback we’ve taken the decision to remove the filter for all our Pay Monthly customers.
We take our responsibilities as a network seriously, and because we know that you might have bought your Pay Monthly phone as an over 18 to pass down to a younger family member, you can have the filter reinstated within 72 hours by texting the word ‘Filter’ completely free to 33333.
Because our Pay As You Go customers aren’t required to provide proof of their age, unlike Pay Monthly customers, the filter will remain in place unless they pop in to a store with proof of age or call customer services and do a quick credit/debit card check.
There will be no change for our Mobile Broadband customers. Just as with fixed-line broadband, parents can set their own filter and security settings on a PC or laptop.
The filter is being lifted in stages and some of you may have already noticed the change. We’re planning to have completed the programme for all Pay Monthly customers by the end of June.
Keep an eye out for a bill message confirming the filter has been removed on your smartphone.
Any questions, ask away…
SOURCE: http://blog.three.co.uk/2011/03/18/easier-access-to-the-internet-on-your-mobile/
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